Incidents | Hanwha Vision Cloud Incidents reported on status page for Hanwha Vision Cloud https://status.qa.platform.hanwhavision.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/a7168fd74a9e01dbd070f893d43bd411.png Incidents | Hanwha Vision Cloud https://status.qa.platform.hanwhavision.cloud/ en ACS Controller Synchronization Service recovered https://status.qa.platform.hanwhavision.cloud/ Tue, 04 Aug 2026 09:59:09 +0000 https://status.qa.platform.hanwhavision.cloud/#abf21b6c050598e51c0a32af1582c73452eb4d353aa1ba9076992f6cfe06b8bf ACS Controller Synchronization Service recovered ACS Controller Synchronization Service went down https://status.qa.platform.hanwhavision.cloud/ Tue, 04 Aug 2026 09:37:29 +0000 https://status.qa.platform.hanwhavision.cloud/#abf21b6c050598e51c0a32af1582c73452eb4d353aa1ba9076992f6cfe06b8bf ACS Controller Synchronization Service went down ACS Controller Synchronization Service recovered https://status.qa.platform.hanwhavision.cloud/ Mon, 03 Aug 2026 05:52:36 +0000 https://status.qa.platform.hanwhavision.cloud/#8523eb1cf9a436b837b8f3ef32cc56e8ed97c1eff4380985beb60d48162f6112 ACS Controller Synchronization Service recovered ACS Controller Synchronization Service went down https://status.qa.platform.hanwhavision.cloud/ Mon, 03 Aug 2026 05:37:30 +0000 https://status.qa.platform.hanwhavision.cloud/#8523eb1cf9a436b837b8f3ef32cc56e8ed97c1eff4380985beb60d48162f6112 ACS Controller Synchronization Service went down ACS Controller Synchronization Service recovered https://status.qa.platform.hanwhavision.cloud/ Sat, 01 Aug 2026 03:07:35 +0000 https://status.qa.platform.hanwhavision.cloud/#c4f5954880c40a1e099ee429d82d5764f63da41f18629d14caae5c95c42b54b9 ACS Controller Synchronization Service recovered ACS Controller Synchronization Service went down https://status.qa.platform.hanwhavision.cloud/ Sat, 01 Aug 2026 02:52:28 +0000 https://status.qa.platform.hanwhavision.cloud/#c4f5954880c40a1e099ee429d82d5764f63da41f18629d14caae5c95c42b54b9 ACS Controller Synchronization Service went down ACS Automation Service recovered https://status.qa.platform.hanwhavision.cloud/ Fri, 31 Jul 2026 13:07:55 +0000 https://status.qa.platform.hanwhavision.cloud/#a8839757f8bb99ab84bc90b7c518603ac4b5048dd04b558486c80a587143d771 ACS Automation Service recovered ACS Automation Service went down https://status.qa.platform.hanwhavision.cloud/ Fri, 31 Jul 2026 12:52:09 +0000 https://status.qa.platform.hanwhavision.cloud/#a8839757f8bb99ab84bc90b7c518603ac4b5048dd04b558486c80a587143d771 ACS Automation Service went down ACS Automation Service recovered https://status.qa.platform.hanwhavision.cloud/ Fri, 31 Jul 2026 02:22:18 +0000 https://status.qa.platform.hanwhavision.cloud/#caceba4dcbdd3d33d169590040d3a0b9ac5bacd8a0f9e7754c71613d16225251 ACS Automation Service recovered ACS Automation Service went down https://status.qa.platform.hanwhavision.cloud/ Fri, 31 Jul 2026 02:07:13 +0000 https://status.qa.platform.hanwhavision.cloud/#caceba4dcbdd3d33d169590040d3a0b9ac5bacd8a0f9e7754c71613d16225251 ACS Automation Service went down ACS Controller Synchronization Service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 23 Jul 2026 05:07:26 +0000 https://status.qa.platform.hanwhavision.cloud/#7f84f520ff626e5c625556a72f4978b5b5ee94d39b490e7a96397c32aaa1bc30 ACS Controller Synchronization Service recovered ACS Controller Synchronization Service went down https://status.qa.platform.hanwhavision.cloud/ Thu, 23 Jul 2026 04:52:27 +0000 https://status.qa.platform.hanwhavision.cloud/#7f84f520ff626e5c625556a72f4978b5b5ee94d39b490e7a96397c32aaa1bc30 ACS Controller Synchronization Service went down Account Registration recovered https://status.qa.platform.hanwhavision.cloud/ Mon, 20 Jul 2026 05:25:53 +0000 https://status.qa.platform.hanwhavision.cloud/#5a6372108dde44088f38ad871a5c5476e5c7bfd7c9da1f1d1cdd56f0e80df2e5 Account Registration recovered Account Registration went down https://status.qa.platform.hanwhavision.cloud/ Mon, 20 Jul 2026 05:24:49 +0000 https://status.qa.platform.hanwhavision.cloud/#5a6372108dde44088f38ad871a5c5476e5c7bfd7c9da1f1d1cdd56f0e80df2e5 Account Registration went down ACS Cardholder Service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 04 Jun 2026 20:33:47 +0000 https://status.qa.platform.hanwhavision.cloud/#11ba612dba0aa726ec81651d74386ebf31994f31994fcaa54138fa284086beb0 ACS Cardholder Service recovered ACS Partner integration service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 04 Jun 2026 20:33:31 +0000 https://status.qa.platform.hanwhavision.cloud/#052a1a3cfb0e85c574fc17095006a2d0e996a18513050fb4399e10b894dd299d ACS Partner integration service recovered ACS Automation Service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 04 Jun 2026 20:33:16 +0000 https://status.qa.platform.hanwhavision.cloud/#6690996cb3d186a3494610d17d12691e33b1f5e0b1a2b3f628becabf3fbfe1ea ACS Automation Service recovered ACS Controller Synchronization Service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 04 Jun 2026 20:32:22 +0000 https://status.qa.platform.hanwhavision.cloud/#306db8defa6c96b66b14246d5b6de78f93e7c3be8e15120ab91aa0fd49f33a0f ACS Controller Synchronization Service recovered ACS Entity Service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 04 Jun 2026 20:31:42 +0000 https://status.qa.platform.hanwhavision.cloud/#59db0084b4e1cf39085327e9d3c4e2a61ebace261e1fb4e523a7074eb211978c ACS Entity Service recovered ACS Wlnx Service recovered https://status.qa.platform.hanwhavision.cloud/ Thu, 04 Jun 2026 20:29:41 +0000 https://status.qa.platform.hanwhavision.cloud/#5ecc9fafd9b03d95e3f0782164f6be9ace6cc7eeaf241e52a61452fcae02b063 ACS Wlnx Service recovered ACS Controller Synchronization Service went down https://status.qa.platform.hanwhavision.cloud/ Wed, 03 Jun 2026 19:52:35 +0000 https://status.qa.platform.hanwhavision.cloud/#306db8defa6c96b66b14246d5b6de78f93e7c3be8e15120ab91aa0fd49f33a0f ACS Controller Synchronization Service went down ACS Automation Service went down https://status.qa.platform.hanwhavision.cloud/ Wed, 03 Jun 2026 19:52:18 +0000 https://status.qa.platform.hanwhavision.cloud/#6690996cb3d186a3494610d17d12691e33b1f5e0b1a2b3f628becabf3fbfe1ea ACS Automation Service went down ACS Partner integration service went down https://status.qa.platform.hanwhavision.cloud/ Wed, 03 Jun 2026 19:45:33 +0000 https://status.qa.platform.hanwhavision.cloud/#052a1a3cfb0e85c574fc17095006a2d0e996a18513050fb4399e10b894dd299d ACS Partner integration service went down ACS Wlnx Service went down https://status.qa.platform.hanwhavision.cloud/ Wed, 03 Jun 2026 19:44:28 +0000 https://status.qa.platform.hanwhavision.cloud/#5ecc9fafd9b03d95e3f0782164f6be9ace6cc7eeaf241e52a61452fcae02b063 ACS Wlnx Service went down ACS Entity Service went down https://status.qa.platform.hanwhavision.cloud/ Wed, 03 Jun 2026 19:42:25 +0000 https://status.qa.platform.hanwhavision.cloud/#59db0084b4e1cf39085327e9d3c4e2a61ebace261e1fb4e523a7074eb211978c ACS Entity Service went down ACS Cardholder Service went down https://status.qa.platform.hanwhavision.cloud/ Wed, 03 Jun 2026 19:41:19 +0000 https://status.qa.platform.hanwhavision.cloud/#11ba612dba0aa726ec81651d74386ebf31994f31994fcaa54138fa284086beb0 ACS Cardholder Service went down Device Registration recovered https://status.qa.platform.hanwhavision.cloud/ Fri, 22 May 2026 09:58:34 +0000 https://status.qa.platform.hanwhavision.cloud/#86d98120043acfbfc3496b3e0468d2b13e16055d2c92655c6a18256555840762 Device Registration recovered Events Service recovered https://status.qa.platform.hanwhavision.cloud/ Fri, 22 May 2026 09:53:39 +0000 https://status.qa.platform.hanwhavision.cloud/#94cd05319131f3a7cfedcbbed5e833246f916cee48ed8e94b377e7054538dafd Events Service recovered Device Registration went down https://status.qa.platform.hanwhavision.cloud/ Fri, 22 May 2026 07:18:34 +0000 https://status.qa.platform.hanwhavision.cloud/#86d98120043acfbfc3496b3e0468d2b13e16055d2c92655c6a18256555840762 Device Registration went down Events Service went down https://status.qa.platform.hanwhavision.cloud/ Fri, 22 May 2026 07:12:49 +0000 https://status.qa.platform.hanwhavision.cloud/#94cd05319131f3a7cfedcbbed5e833246f916cee48ed8e94b377e7054538dafd Events Service went down Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Mon, 07 Apr 2025 09:24:04 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#ab09bb1e4550eb726b42f6745aee1e75b4cd38a041612411f58e8ca1432ccab3 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Mon, 07 Apr 2025 09:04:23 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#93c4156a83ca35e1794883fe7548fb4d4cd987aecd5712d24388c3167d42c542 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Mon, 07 Apr 2025 08:55:24 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#c7484b60d2bf54f5c9a3d7a13a17dbe39e30475282725dd19aa260d478c00c8e Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Mon, 07 Apr 2025 08:50:51 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#860ec365f043b5bd0177430091cece0beac373d65fade40d553aa91d633123b9 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Mon, 07 Apr 2025 08:44:19 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#3601acd4cdc6421aed6d3909ab3ff2074897702eab2441520e1841b3bdf46411 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 12:54:41 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#c97ab5a4e15bf1aa7e84d9677048b23bfa84b89018855911145828ec83ee4373 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 12:44:51 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#b789431dac509ce5e7fe2b9fa35beedf5616bf15ccb3bf2a0be60ba6bf4007b7 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 12:40:39 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#3347b07228ed56c697885006d2d1808d788e498ce78fac21312764f4a7fbbf57 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 12:37:41 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#133a75bc4d952138b5206e8a41ba92362bf1a378863c49db36f01bdc59aa9d8a Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 12:14:37 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#3693e72ca633977bd88ddd4e8c6f4dfa138a223fb9f38c7290c4b182551655c5 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 12:05:58 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#220216fdf027ebe42735ed9a3ae5484f5bd4beff83a5191f94cf18b3944be333 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 11:33:47 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#1e605d26927d02f13377ab55c02c9689a1ac4295a0eca06edae69b0a0f54da07 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 11:30:48 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#518017b372ecbb9487e3a358cd8e1ffe19e2821a370c98d4b9809b9d38871666 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 10:28:40 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#e55ee05c5be993f18659f4b72d76dde99a9733e497f45344024746f04b8a35fe Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 10:25:41 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#bc5d856f46cea935a676353b63f48b43399fae9d0808097a5d3a9acdfeb6d024 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 10:21:47 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#b45c6195699a422b2d20cfca6086bab1faebc83ed56ad6806153ca8cf2d21f51 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 10:18:51 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#a0912f3359856ff8e595ddf5fad413419ba9421b41cbd6839428a17b594aaf2b Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 09:17:44 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#574f46bd11d1f92df6a679ad06e6caaa0a82273d356b2dcf6d14841f7b6ab910 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 09:15:50 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#7cca5f30db16705093ee6129bc5003f6e6e3af951c129feeb0488a02aa5a2c77 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 06:46:36 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#011fb9394200fdb327b1919e2c157d83896ecac00c498a7c29325a0514a682a7 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 06:44:37 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#9b47f7dbef95a077d3ac7139ee57cb9669bb09f4a452bbb43a8653ebed45c78c Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 06:33:33 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#3d5477666eabae8eeb69f20cb3633337adb8fad4c3ee0d3e599cf8d0707f1e64 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 06:28:36 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#80c77e5f952162182d6d8d53c02663391d83b461c76d295b7062e9681bafcc11 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 06:00:35 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#54a5341dc7eff391dc24a3e7a6d6016c7918e9cb4a6a66caf8561f54d12c7f7f Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 05:56:41 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#506fcec7df93931df743ba4cb46fa539c42be2df5392b27a8b4f430341fdae3e Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 04:41:34 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#493c0693e3ae57e5ab82369f2d465723d4ef844358d5217ba7b607494df17118 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 04:36:41 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#e19c7ed255b21ec511dd99e7c5c599f5f4018874e54ede22b9ca5e1cb6945bd1 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 04:27:40 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#8b8e196e7b866336d4234fa5a3a3de27707a2a0fc0673f3f02b3885792bc56a0 Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 04:24:40 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#a22a4013734058499945516289497ae300b473e594d4474a787c7f2715c404d4 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540601 Sun, 06 Apr 2025 03:40:38 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540601#fc87662c9ad08e284986420b43c8d0a0146a28cca6d8ca570fca744e600c42ae Clip Management went down. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540513 Sat, 05 Apr 2025 23:43:40 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540513#5cc7dfcd3d95f925a35d470da2f9e1045ee72aa6b8d96674c0d6f7106ede5973 Clip Management recovered. Clip Management is down https://status.qa.platform.hanwhavision.cloud/incident/540513 Sat, 05 Apr 2025 23:41:34 -0000 https://status.qa.platform.hanwhavision.cloud/incident/540513#6248aa4277c8e875cf3a27aba771ae4839ebd4970cf72b901c28a022eb1d6d31 Clip Management went down. The scheduled maintenance on the QA environment for the backend upgrade to version 1.16.0 has been completed. https://status.qa.platform.hanwhavision.cloud/incident/530222 Tue, 18 Mar 2025 13:30:18 -0000 https://status.qa.platform.hanwhavision.cloud/incident/530222#73a8284779f6a0735773bdc20755bac2d235efda7b8eea86661027cc93b3ea0d The scheduled maintenance on the QA environment for the backend upgrade to version 1.16.0 in progress. Schedule maintenance https://status.qa.platform.hanwhavision.cloud/incident/507709 Wed, 05 Feb 2025 13:15:18 -0000 https://status.qa.platform.hanwhavision.cloud/incident/507709#7b5584e063373e2a16a66ab05ad3417952a13d21f15ed3fd90bdc7ecfddc1516 The scheduled maintenance window has been successfully completed. All systems are now operational,We appreciate your patience during this time and thank you for your understanding. If you experience any issues, please don't hesitate to reach out to our support team. Thank you for your continued trust! scheduled maintenance on the QA environment to upgrade the backend to version 1.11.0. with DB Migration https://status.qa.platform.hanwhavision.cloud/incident/497509 Fri, 17 Jan 2025 20:49:38 -0000 https://status.qa.platform.hanwhavision.cloud/incident/497509#1d76d556c9a01295b980baa0f9a909f01825f310ecd59ab3da0cf9dd01d35afc Maintenance completed scheduled maintenance on the QA environment to upgrade the backend to version 1.11.0. with DB Migration https://status.qa.platform.hanwhavision.cloud/incident/497509 Fri, 17 Jan 2025 16:30:52 -0000 https://status.qa.platform.hanwhavision.cloud/incident/497509#646f1b62a65fced3193291cb379cf23585698cdf4d413f8ff68c1ba681c94ec2 The scheduled maintenance on the QA environment for the backend upgrade to version 1.11.0 has been completed. scheduled maintenance on the QA environment to upgrade the backend to version 1.10.0. https://status.qa.platform.hanwhavision.cloud/incident/487492 Fri, 27 Dec 2024 17:31:00 -0000 https://status.qa.platform.hanwhavision.cloud/incident/487492#1894576b46988d05838688015b360b2c14fa5e8c1094a391b2f6f5e0ab57df0e The scheduled maintenance on the QA environment for the backend upgrade to version 1.10.0 has been successfully completed. scheduled maintenance on the QA environment to upgrade the backend to version 1.10.0. https://status.qa.platform.hanwhavision.cloud/incident/487492 Fri, 27 Dec 2024 16:15:00 -0000 https://status.qa.platform.hanwhavision.cloud/incident/487492#eb26ffb23311e2f379b40ea958b452a4abc0191be8749d1e2dfa8838970d23ab We will be conducting scheduled maintenance on the QA environment to upgrade the backend to version 1.10.0. Details: Date: 27th Dec 2024 Time: 9:45 PM IST Duration: Approximately [45 min Duration] During this time, the QA environment will be unavailable. Please plan your activities accordingly. We appreciate your understanding and cooperation. Slack-integration testing https://status.qa.platform.hanwhavision.cloud/incident/417076 Wed, 21 Aug 2024 12:51:00 -0000 https://status.qa.platform.hanwhavision.cloud/incident/417076#8522760c9a82e8e8317ca900c84d7ddf4ee7dbaa981c1fb46eb3bb4a2fd78ea9 we are testing Slack integration to Acknowledge the incident from slack channel Now resolving this incident service impacted https://status.qa.platform.hanwhavision.cloud/incident/412757 Mon, 12 Aug 2024 15:55:00 -0000 https://status.qa.platform.hanwhavision.cloud/incident/412757#88e8d5d4629a3346903b7550ead6029c20803cd61b188f430c5e7732ba764f2d Test Message: Dev team Implemented fix and services has been restored now everything working properly. Thank you for your support and cooperation. service impacted https://status.qa.platform.hanwhavision.cloud/incident/412665 Mon, 12 Aug 2024 13:13:00 -0000 https://status.qa.platform.hanwhavision.cloud/incident/412665#7c015d94713f4ea9c3f56a3d78ce845438d939207c14b850d28bdd4839cc11d5 this manual testing for custom message for testing incident status update.